Returns & Exchanges

At CODAGE Paris, we are committed to your skin's satisfaction; if a product does not meet your expectations, you may return it within 14 days of delivery. Please ensure items are in their original, unopened packaging to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our customer service team via our online portal or email with your order number and the reason for your return.

2

Secure Packaging

Place the unused items back in their original CODAGE box, ensuring the products are well-protected to prevent damage during transit.

3

Ship the Parcel

Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.

4

Quality Inspection & Refund

Once our laboratory verifies the condition of the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing